Frigade

Frigade is a comprehensive product adoption and growth platform, backed by Y Combinator, built to help product-led companies accelerate user activation and engagement. It provides the tools for teams to create seamless, personalized in-app experiences without having to build and maintain their own growth infrastructure. Frigade is designed to be a flexible, developer-friendly solution that empowers product, marketing, and sales teams to launch and iterate on growth initiatives quickly.

The platform's core is a combination of embeddable UI components and powerful APIs, allowing for deep integration and customization. Recently, Frigade introduced Frigade.ai, an intelligent in-app agent that learns your product by using it, providing users with real-time, contextual guidance, answering questions, and even taking actions on their behalf. This transforms the user support and onboarding process from static guides to a dynamic, interactive experience.

How to use Frigade

Integrating and utilizing Frigade is a straightforward process designed for speed and efficiency:

1. Install & Configure: Sign up for a free Frigade account to get your API key. Install the Frigade SDK into your web application (primarily React, with a vanilla JS option available). This initial setup typically takes only a few minutes.
2. Customize Components: Choose from a library of pre-built UI components like checklists, product tours, surveys, and announcements. Customize their appearance using Frigade's theming system to perfectly match your product's design and branding, ensuring a native look and feel.
3. Launch Flows: Use the Frigade dashboard to build and manage your user experiences, which are called "Flows". You can target specific user segments based on properties or events, set triggers for when a Flow should appear, and launch campaigns without writing new code. For fully custom experiences, developers can leverage the flexible API.
4. Measure and Iterate: Monitor the performance of your Flows in real-time through the admin dashboard. Track key metrics like completion rates and user engagement. Use these insights to A/B test and continuously optimize your onboarding and adoption strategies. The platform also supports integrations with analytics tools like Mixpanel and Segment to centralize your data.

Core Features of Frigade

• Embeddable UI Components: A rich library of ready-to-use components including Checklists (embedded and floating), Product Tours, Surveys, Announcements, Banners, and Forms.
• Frigade AI Agent: An intelligent agent that understands your product, generates step-by-step guides, answers user questions, and performs actions to provide frictionless, real-time support.
• Developer-First SDK: A highly flexible SDK, primarily for React, that gives developers full control over the user experience, while Frigade handles state management, targeting, and orchestration.
• No-Code Flow Builder: An intuitive dashboard that allows non-technical team members (product managers, marketers) to launch and modify in-app campaigns without engineering support.
• Advanced Targeting and Personalization: Precisely target user cohorts with complex logic, trigger experiences based on user actions or specific dates (date-gated targeting).
• Powerful Integrations: Seamlessly connect with your existing tech stack, including Segment, Mixpanel, Amplitude, Salesforce, HubSpot, Slack, and more via webhooks or native integrations.
• Analytics and A/B Testing: Get real-time insights into campaign performance and user behavior to make data-driven decisions and optimize your flows.

Use Cases for Frigade

Frigade is a versatile tool used by companies of all sizes to achieve various growth objectives:

• Product Onboarding & Activation: Guide new users through the initial setup with personalized checklists and tours, helping them reach their "aha!" moment faster and increasing activation rates by over 3x, as seen with customers like Juicebox.
• Feature Adoption: Announce new features and educate users on their benefits with targeted, contextual product tours and nudges. Companies like Leya Law use Frigade to drive adoption of newly launched functionality.
• User Engagement & Research: Collect valuable user feedback at the perfect moment with in-app surveys and forms. Use announcements to keep users informed about updates and events.
• Revenue Expansion: Convert free trial users into paying customers and encourage upgrades by delivering personalized, in-app promotional messages and offers.
• Sales Enrichment: Use onboarding surveys to collect user intent and company data, automatically enriching CRM records in tools like Salesforce to empower sales teams with valuable context.

Advantages of Frigade

Frigade offers a unique combination of flexibility, power, and ease of use. It's a "swiss army knife for onboarding" that allows teams to ship high-quality experiences faster. Key advantages include reducing engineering dependencies, improving core product metrics (activation, retention, adoption), and ensuring a high-quality, native user experience that other no-code tools struggle to match. The platform is built for scale and reliability with a 99.99% uptime SLA and is SOC 2 Type 2 compliant, ensuring data security and privacy.

Pricing and Plans

Frigade operates on a freemium pricing model based on Monthly Active Users (MAUs). An MAU is defined as a unique user who is shown a Frigade-powered experience within a given month. There is a generous Free plan that allows teams to get started and explore the core features without a credit card. For companies with a growing user base, Frigade offers paid plans that provide higher MAU limits, advanced features, and additional support. Custom Enterprise plans are also available for large organizations with specific security, support, or feature requirements. For the most current and detailed pricing information, please visit the official Frigade website.