DeepOpinion Overview
DeepOpinion positions itself as the operating system for the autonomous enterprise, offering a sophisticated Agentic Process Automation (APA) platform. This platform is designed to empower businesses to put their work on autopilot by creating and deploying enterprise-grade AI agents. Leveraging cutting-edge Generative AI and Large Language Models (LLMs), DeepOpinion excels at automating complex, end-to-end business processes, particularly those involving high volumes of unstructured or semi-structured data like emails, PDFs, claims forms, and invoices. Trusted by global leaders such as Allianz, Siemens, and Hannover Re, the platform provides a unified intelligence layer to digitize, automate, and optimize operations, achieving over 90% straight-through processing rates and significant efficiency gains.
How to use DeepOpinion
Using DeepOpinion involves a streamlined, no-code/low-code approach to building powerful automation solutions:
- Identify the Process: Begin by identifying a repetitive, document-heavy business process suitable for automation, such as insurance claims processing, customer onboarding, or accounts payable.
- Build AI Agents with AI Hub: Utilize the AI Hub's intuitive, no-code interface to build enterprise-grade AI applications in minutes. Configure pre-trained models to understand, extract, and reason with data from your specific documents and text sources without needing large training datasets.
- Design End-to-End Workflows with Automation Hub: Use the Automation Hub to create customized, end-to-end AI solutions. Integrate the AI agents with your existing enterprise systems (like RPA, BPM, CRM, and databases) through its extensive library of over 400 integrations and APIs.
- Manage Exceptions with Validation Hub: Implement human-in-the-loop workflows using the Validation Hub. This allows human experts to easily review, validate, and correct any exceptions, which also feeds back into the system to continuously improve the AI models' performance.
- Collaborate with Coworker Hub: Deploy the solution and use the Coworker Hub as a companion for your team, allowing them to interact seamlessly with the automated processes from start to finish.
Core Features of DeepOpinion
- Agentic Process Automation (APA): Go beyond simple task automation by building autonomous AI agents that can reason, make decisions, and execute multi-step cognitive processes.
- No-Code/Low-Code Platform: A unified platform with distinct hubs (AI, Automation, Validation, Coworker) that democratizes AI, enabling business users and developers alike to build and manage automation.
- Advanced Unstructured Data Processing: Achieves over 98% accuracy in processing millions of document layouts and text formats, including emails, attachments, PDFs, scans, and forms, effectively eliminating the need for templates.
- Zero-Shot Learning & Continuous Improvement: Leverages pre-trained LLMs for rapid deployment without extensive data annotation. The models continuously learn from new data and human feedback to improve accuracy over time.
- Seamless Enterprise Integration: Offers robust, secure integration with over 400 enterprise systems via API, ensuring a smooth fit into existing IT ecosystems.
- Enterprise-Grade Security and Compliance: SOC II Type II compliant and adheres to GDPR and ISO 27001 standards, ensuring best-in-class data privacy and security for sensitive enterprise data.
Use Cases for DeepOpinion
DeepOpinion is versatile and delivers value across various industries:
- Insurance: Automating claims processing from intake to settlement in under an hour, processing underwriting slips, and handling customer support inquiries by extracting data from various documents. CED Europe automated 600,000 emails annually with 90% accuracy, achieving zero backlog.
- Financial Services: Streamlining KYC and customer onboarding, automating trade financing document checks, and accelerating consumer loan processing.
- Manufacturing: Automating procure-to-pay and order-to-cash cycles. Siemens achieved over 90% touchless processing of delivery notes within two weeks.
- Customer Support: Automating the handling of customer inquiries, intelligent routing of tickets, and extracting relevant information to provide faster, more accurate responses.
Advantages of DeepOpinion
DeepOpinion offers a competitive edge by transforming business operations:
- Drastic Efficiency Gains: Achieves over 90% straight-through processing (STP), reducing manual effort and allowing employees to focus on high-value tasks.
- Significant Cost and Time Savings: Reduces processing times from days to seconds and delivers over 50% savings in work time, as demonstrated by clients like Uelzener.
- Superior Accuracy: Its advanced AI surpasses traditional OCR and other competitors, minimizing errors and rework.
- Rapid Time-to-Value: The no-code platform and pre-trained models enable the deployment of powerful AI solutions in weeks, not months.
- Scalability and Agility: Easily scales automation across the entire organization to adapt to changing business needs and volumes.
Pricing and Plans
DeepOpinion offers customized pricing tailored to enterprise needs. Prospective customers can get started with a free trial or book a personalized demo to experience the platform's capabilities and discuss a pricing plan that aligns with their specific use case and scale. The model is designed to provide a clear ROI by focusing on high-impact automation projects.
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