runtrellis

Runtrellis, also known as Trellis, is an advanced AI-powered automation platform designed to eliminate manual administrative work and enhance operational efficiency. The platform targets industries burdened by complex paperwork, with a primary focus on the healthcare sector. It offers a purpose-built AI agent that dramatically reduces administrative overhead for healthcare providers and diagnostic labs, leading to increased revenue, faster treatment cycles, and improved patient retention.

The core of the Trellis platform is its ability to intelligently handle messy, unstructured data from various sources like faxes, emails, and Electronic Health Records (EHRs). The AI is trained on millions of clinical data points and vast medical ontologies, enabling it to understand context, extract critical information with high accuracy, and automate complex processes. A key offering is the automation of the entire prior authorization lifecycle—from form submission and data collection to handling denials and managing appeals.

In addition to its healthcare-specific solution, Trellis offers 'Abby', a versatile and personalized email agent. Abby is designed to automate any workflow that begins with an email attachment. By simply forwarding documents like invoices, purchase orders, or contracts to a dedicated Abby email address, businesses can automate data extraction, categorization, and synchronization with systems like Salesforce and NetSuite. This empowers finance, operations, and customer onboarding teams to focus on high-value tasks instead of manual data entry.

How to use runtrellis

Using Runtrellis is tailored to the specific workflow being automated:

1. For Healthcare Prior Authorization: The platform integrates directly with your existing systems (EHR, fax, email). When a new patient referral or lab order is received, the Trellis AI agent automatically extracts the necessary patient and clinical information. It then identifies the correct payer guidelines, auto-populates the required prior authorization forms, and submits them through the appropriate payer portals. The agent provides 24/7 visibility into the status of each request and proactively follows up with payers.
2. For General Document Automation with Abby: The setup is straightforward and requires minimal technical effort. First, you create a unique, shared email address within the Trellis platform (e.g., [email protected]). Then, you or your customers can simply forward relevant emails with attachments to this address. Abby automatically processes the attachments, extracts key data points, applies pre-set permissions, categorizes the documents, and syncs the structured data to your integrated business systems.

Core Features of runtrellis

• Automated Prior Authorization & Appeals: End-to-end automation of prior authorization submissions, proactive data collection, denial management, and evidence-based appeals.
• AI-Powered Data Extraction: Intelligently extracts, tags, and routes data from unstructured documents like faxes, PDFs, and emails with verifiable, source-linked results.
• Abby, the Personalized Email Agent: Automates workflows originating from email attachments, such as invoice processing, contract management, and customer onboarding documentation.
• Seamless Integrations: Connects with existing enterprise systems including EHRs, fax, email, Salesforce, NetSuite, and more via APIs or smart automations.
• Deep Domain Understanding: AI models are extensively trained on medical ontologies, billing codes, and diagnostics to ensure context-aware and precise data handling in healthcare.
• Customizable Workflows: Allows IT and operations teams to build custom workflows, set operational guardrails, and automate best practices.
• Enterprise-Grade Security: SOC II Type-2 certified and HIPAA compliant, featuring robust data encryption, PII redaction, and a policy of not training AI models on customer data.

Use Cases for runtrellis

Runtrellis is ideal for organizations looking to automate manual, document-centric processes:

• Healthcare Providers & Hospitals: Automating patient intake, verifying insurance eligibility, and managing the entire prior authorization and appeals process to reduce time-to-treatment and improve cash flow.
• Diagnostic & Imaging Labs: Streamlining the processing of lab orders, collecting missing information proactively, and securing prior authorizations to increase reimbursement rates.
• Finance Departments: Using Abby to automate the reconciliation of accounts receivables, process incoming invoices, and manage purchase orders sent via email.
• Operations & Sales Teams: Accelerating customer onboarding by automatically processing contracts and KYC documents, and syncing customer data into CRM systems like Salesforce.

Advantages of runtrellis

The primary advantage of Runtrellis is its ability to convert administrative bottlenecks into efficient, automated workflows. Users observe a significant increase in prior authorization approval rates, with over 98% accuracy in complex form completion. It drastically reduces processing time from weeks to minutes, freeing up staff to focus on more critical tasks like patient care or strategic analysis. The platform's seamless integration capabilities, enterprise-level security, and deep domain expertise provide a reliable and scalable solution for driving revenue and operational excellence.

Pricing and Plans

Runtrellis operates on an enterprise-level, custom pricing model. The website does not list specific pricing tiers. Interested organizations are encouraged to 'Book a demo' to receive a consultation and a tailored quote based on their specific needs, workflow complexity, and volume. This approach ensures that the solution is customized to deliver maximum value for each client.