Super

Super is an advanced AI-powered platform designed to centralize and activate your company's collective knowledge. In today's fast-paced work environment, critical information is often fragmented across numerous applications such as Google Drive, Slack, Notion, Jira, and Confluence. Super addresses this challenge by integrating with over 20 popular tools, creating a single, intelligent source of truth. It functions as an enterprise-grade search engine, allowing any team member to ask questions in natural language and receive accurate, context-aware answers instantly, complete with source citations for verification. This eliminates the hours employees waste searching for documents or asking colleagues for information that already exists.

Beyond its powerful search capabilities, Super empowers teams to build and deploy custom AI assistants tailored to specific workflows and domains. These assistants can answer questions like a department lead, ensuring consistency and accuracy around the clock. This is particularly valuable for dependent teams in sales, customer support, and product development, who no longer face delays waiting for expert input. The platform comes with pre-built assistants for common tasks like reviewing hiring pipelines, generating meeting agendas, and tracking bugs, allowing companies to see immediate value.

How to use Super

Getting started with Super is a streamlined process designed for quick integration and immediate impact. First, you connect your company's existing tools. Super offers a wide range of native integrations, including Google Drive, Slack, Notion, Jira, HubSpot, and more. The connection process is secure and respects existing access permissions. Once your data sources are connected, Super indexes the content, making it ready for AI processing. Team members can then start asking questions through various interfaces: the dedicated web app, directly within Slack by mentioning '@Super', or on any webpage using the 'Super Button' Chrome extension. For more advanced use cases, you can build custom AI assistants without any coding, defining their purpose and the knowledge they should use. Finally, you can automate recurring tasks by setting up 'Digests' for weekly reports or using 'Bulk Mode' to answer questionnaires like RFPs, fully integrating Super's intelligence into your core business operations.

Core Features of Super

• Unified Enterprise Search: Connects with 20+ data sources (e.g., Google Drive, Slack, Notion, Confluence, Jira, GitHub) to provide a single search interface for all company knowledge.
• AI Assistants: Build and deploy no-code, ready-to-use assistants that can answer questions like a domain expert, providing consistent and instant support for various teams.
• Workflow Automation: Features like 'Digests' automatically generate and deliver reports (e.g., weekly summaries), while 'Bulk Mode' helps quickly fill out forms and questionnaires.
• Seamless Integrations: Works where your team works. Access Super through a web app, a native Slack bot, or a Chrome extension ('Super Button') that embeds assistants into your existing web tools like Intercom.
• Developer Friendly: Offers a public API and Zapier integration, allowing you to embed Super's search and answer capabilities into your internal tools and create custom automations.
• Enterprise-Grade Security: SOC2 Type II and GDPR compliant, with data encrypted at rest (AES 256) and in transit (TLS 1.2+). All data and LLMs are hosted in the EU to meet strict data privacy standards.

Use Cases for Super

Super is versatile and provides significant value across various departments. For Customer Support teams, it dramatically reduces ticket resolution times by providing agents with instant, accurate answers from across all company documentation. It can even draft tailored replies within support platforms like Intercom. For Sales & Customer Success, Super is invaluable for responding to RFPs and complex customer questions by quickly pulling information from product specs, past conversations, and internal wikis. Product & Engineering teams use it to get quick answers on technical documentation, track bug reports across Jira and GitHub, and stay updated on project progress without interrupting colleagues. For general Operations and HR, it streamlines onboarding by giving new hires a single place to ask questions about company policies and procedures, and it automates the generation of internal reports.

Advantages of Super

The primary advantage of Super is the significant boost in team productivity, saving top performers over six hours per week that would otherwise be spent searching for information or answering repetitive questions. It democratizes access to knowledge, empowering every employee to find the information they need autonomously. By providing answers with clear source links, it builds trust and ensures accuracy. Its ability to automate routine tasks like report generation and answering FAQs frees up employees to focus on more strategic, high-value work. Unlike many enterprise solutions, Super is built to slot into existing workflows, not replace them, ensuring a smooth adoption process. Finally, its strong commitment to security and data privacy makes it a trusted choice for companies of all sizes.

Pricing and Plans

Super offers a clear pricing structure designed for teams and enterprises. The Core Plan starts at $15 per user/month (billed yearly) with a minimum of 10 licenses. This plan includes 100 AI questions per paid seat per month, 1GB of data storage per user, integrations with over 20 sources, and access to core features like AI Assistants, automated digests, bulk mode, API, and the Slack bot. For larger organizations, the Enterprise Plan starts at 100 licenses and offers custom pricing. It includes everything in the Core plan plus custom usage limits, custom data source integration, OpenID SSO, advanced support through a shared Slack channel, a dedicated account manager, and a Service Level Agreement (SLA). Super also offers a bundled plan with its sister product, Slite Knowledge base, for $20 per user/month. A 3-week pilot program is available for qualified teams after a discovery call.