UXArmy

UXArmy is a comprehensive, AI-powered user research platform designed to help businesses create exceptional user experiences by providing deep, actionable insights. It serves as an all-in-one solution for teams to conduct various types of remote user research, from initial concept validation to post-launch optimization. The platform integrates powerful tools with a global participant panel, making it easier than ever to understand user behavior, identify pain points, and make data-driven decisions. With a strong focus on the Asia-Pacific market and robust security compliance, UXArmy empowers product, design, research, and marketing teams to build products that truly resonate with their target audience.

How to use UXArmy

Using UXArmy involves a straightforward process to gather and analyze user feedback. First, you select the appropriate research method for your needs, such as Unmoderated Usability Testing for a Figma prototype, a live website, or a mobile app. Alternatively, you can set up a Moderated Interview (DeepDive®), a Card Sorting exercise, or a Tree Test. Next, you define your target audience and recruit participants, either by inviting your own users or by leveraging UXArmy's extensive global panel. Once the test is designed and participants are ready, you launch the study. As responses come in, you can monitor progress through an informative dashboard. Finally, you analyze the results using UXArmy's advanced features, including AI-generated summaries, sentiment analysis, heatmaps, and collaborative tools to share findings with your team and turn insights into action.

Core Features of UXArmy

• Unmoderated Testing: Conduct usability tests on Figma prototypes, live websites, and mobile apps. Features include screen and audio recording, task logic, and heatmaps.
• Moderated Research (DeepDive®): Run live 1:1 interviews, dyads, triads, and focus groups with up to 10 participants. Includes multi-screen sharing and a centralized project library.
• Card Sorting: Optimize your information architecture using open, closed, or hybrid card sorting methods to understand users' mental models.
• Tree Testing: Validate and refine your website or app's navigation structure by testing how easily users can find information.
• UXArmy AI: Accelerate analysis with AI-powered summaries, sentiment analysis, auto-transcriptions in multiple languages, and AI-generated follow-up questions.
• Global Participant Panel: Recruit test participants from a diverse, global panel with a strong presence in Asia Pacific, EMEA, and the Americas.
• Collaborative Analysis: Use shared workspaces, tagging, highlight reels, and time-stamped notes to analyze research data as a team.
• Enterprise-Grade Security: Compliant with GDPR, HIPAA, SOC 2, and ISO 27001, ensuring your data is always secure.

Use Cases for UXArmy

Product Teams: Prioritize feature development by understanding what users actually need and validating concepts before committing resources.
Design Teams: Identify friction points in user flows early, test design iterations with real users, and create more intuitive interfaces.
User Research Teams: Streamline research operations, automate tedious analysis tasks, and focus more time on strategic insights and test design.
Marketing Teams: Test the effectiveness of messaging, landing pages, and marketing funnels to improve conversion rates and user engagement.

Advantages of UXArmy

The primary advantage of UXArmy is its ability to deliver actionable insights up to 10 times faster through its AI-powered tools. It's an all-in-one platform that consolidates multiple research methods, eliminating the need for separate tools. Its global participant panel, with particular expertise in the Asian market, allows for effective international and localized research. The platform is built for collaboration, enabling entire teams to align on user needs. Furthermore, its commitment to enterprise-grade security and compliance makes it a trusted choice for organizations of all sizes.

Pricing and Plans

UXArmy offers a freemium model with plans designed for different needs:
Free: $0 forever. Includes 1 seat, 20 monthly credits, unlimited studies, basic usability tests (Figma), surveys, card sorting, and tree testing. For self-sourced participants only.
Starter: $29/month ($25/month billed annually). Includes everything in Free, plus 25 monthly credits, screen & video recordings, advanced tests (mobile apps, live websites), AI summary & sentiment analysis, user interviews, and access to the UXArmy participant panel.
Pro: $82/month (billed annually). Best for small teams. Includes 3 full seats, 70 monthly credits, 3 collaborator seats, shared workspaces, and collaborative analysis features.
Organization: Custom pricing. For large teams, offering unlimited seats, custom credits, SSO, enterprise-grade security, personalized onboarding, and priority support.