Unblocked

Unblocked is a transformative AI tool designed to revolutionize the developer workflow by creating a centralized, intelligent knowledge base from your team's existing tools. It addresses the common pain points of software development, such as time-consuming information searches, constant interruptions, and the challenge of navigating obsolete documentation. By connecting with your entire development ecosystem, including code repositories, documentation platforms, and communication channels, Unblocked provides expert-level answers in seconds, empowering every developer with the insights once reserved for the most seasoned team members.

The platform is built with the understanding that a developer's time is best spent building, not digging. It seamlessly integrates into your existing processes without requiring any changes to how your team works. Once connected, Unblocked's AI understands the intricacies of your codebase, architecture, and internal practices, allowing it to deliver highly accurate and contextually relevant information. This significantly reduces the need for meetings and shoulder-taps, fostering a more focused and efficient work environment. Customer testimonials highlight savings of 1-2 hours per engineer each day, demonstrating a tangible impact on team velocity and productivity.

How to use Unblocked

Getting started with Unblocked is a straightforward, three-step process designed for immediate value:

1. Connect Your Tools: Simply connect your development tools. Unblocked supports a vast array of integrations, including source code systems like GitHub, GitLab, and Bitbucket; knowledge management systems like Confluence, Notion, and Google Drive; project trackers like Jira and Linear; and communication platforms like Slack. The setup is quick and requires no extra effort to maintain.
2. Let Unblocked Process: Once connected, Unblocked's AI begins to process and index the data, building a comprehensive understanding of your code, documentation, past discussions, and decisions. This process is secure and respects existing permissions.
3. Start Getting Answers: Your team can immediately start asking questions in natural language. You can interact with Unblocked through its web interface, a dedicated macOS app, or directly within your favorite IDE (VS Code, JetBrains) and Slack. This allows developers to get the context they need without ever leaving their workflow.

Core Features of Unblocked

• Unified Knowledge Search: Ask questions in natural language and receive answers synthesized from across all connected tools, including code, documents, and Slack conversations.
• Cited Sources: Every answer is backed by cited sources, allowing developers to verify information and delve deeper into the original context.
• IDE & Slack Integration: Get contextual information and answers directly within your IDE (VS Code, JetBrains) or Slack, minimizing context switching.
• Context-Aware Augmentation: Unblocked can enhance other AI coding tools like GitHub Copilot or Cursor by providing them with deep, relevant context from your private knowledge base.
• Internal Expert Discovery: Automatically identifies team members who are experts on specific parts of the codebase, making it easy to know who to consult for complex issues.
• Automated Internal Support: Resolve questions automatically in internal Slack channels, empowering non-engineering teams to self-serve and reducing the support burden on developers.
• Enterprise-Grade Security: Unblocked is SOC 2 Type II and CASA Tier II certified, featuring team-based data isolation, end-to-end encryption, and a guarantee that customer data is never used to train shared models.
• Developer API: Provides API access for creating custom data sources and building custom solutions on top of the Unblocked platform.

Use Cases for Unblocked

Unblocked is versatile and addresses several key challenges in software development:

• Accelerating Developer Onboarding: New hires can quickly become productive by asking Unblocked questions about unfamiliar parts of the codebase, architecture, and internal processes, reducing their reliance on senior engineers.
• Improving Developer Velocity: By providing instant answers and surfacing relevant context, Unblocked eliminates hours of searching, reduces interruptions, and allows engineers to maintain focus and momentum.
• Automating Internal Support: Cross-functional teams (e.g., Sales, Support, Product) can get answers to their technical questions directly from Unblocked in Slack, freeing up engineering resources.
• Enhancing Code Understanding: When working on a legacy or unfamiliar module, developers can use Unblocked in their IDE to see relevant documentation, past decisions, and related discussions, giving them the same context as the original authors.
• Facilitating Cross-Team Collaboration: For large initiatives involving multiple teams, Unblocked provides a shared source of truth, ensuring everyone has the right information to make accurate decisions and deliver high-quality work on time.

Advantages of Unblocked

Unblocked offers a significant competitive edge by turning scattered information into an accessible, intelligent asset. Key advantages include a dramatic increase in efficiency, improved decision-making quality, and the democratization of knowledge. It empowers every developer, regardless of tenure, to perform at an expert level. The platform's seamless integration, robust security, and focus on augmenting rather than replacing developers make it a powerful and trusted partner for engineering teams aiming for peak performance.

Pricing and Plans

Unblocked offers plans designed for development teams of all sizes, including a 21-day free trial of the Enterprise plan with no credit card required.

• Business Plan: Priced at $29 per user/month (billed annually). This plan is ideal for scaling teams and includes integrations with cloud-based tools (GitHub, Confluence, Notion, etc.), API access, and support via web.
• Enterprise Cloud Plan: Custom pricing. Includes everything in the Business plan plus enhanced security features like Single Sign-On (SSO), support for on-premise/data center versions of tools (e.g., GitHub Enterprise, Jira Data Center), premium support, and custom terms.
• Enterprise On-Premise Plan: Custom pricing. Designed for large organizations with the strictest compliance and security requirements.