Wire

Wire is a comprehensive and secure collaboration platform that prioritizes privacy and security without compromising on usability. Trusted by over 1,800 organizations, Wire provides a full suite of communication tools, including messaging, voice and video calls, conferencing, and file sharing, all protected by state-of-the-art, always-on end-to-end encryption. Built on the open-source Messaging Layer Security (MLS) protocol, which Wire co-developed, it offers robust protection for large groups and is prepared for future cryptographic threats (post-quantum ready).

The platform is specifically designed for environments where data security and compliance are paramount, such as government agencies, healthcare, and financial services. Wire offers flexible deployment options, including on-premises, private cloud, and public cloud, giving organizations full control and data sovereignty. Its zero-knowledge architecture ensures that not even Wire can access user data, guaranteeing complete privacy.

How to use Wire

Getting started with Wire is designed to be seamless for both users and administrators. For individual teams, users can sign up and start collaborating immediately. For larger organizations, Wire offers streamlined user management through SAML-based Single Sign-On (SSO) and SCIM support, allowing for easy integration with existing identity providers. Users can access Wire on up to 8 devices simultaneously (desktop, mobile, web) and even use up to 3 different accounts without logging out. The interface is intuitive, allowing users to create group chats, start instant meetings, share their screen, and manage files with ease. Administrators have access to a granular control panel to manage users, set security policies, and ensure compliance.

Core Features of Wire

• End-to-End Encryption: All messages, calls, files, and conferences are secured by default with the MLS protocol, ensuring only intended recipients can access the information.
• Secure Messaging & Conferencing: High-quality audio and video conferencing for up to 150 participants, with features like screen sharing, moderation tools, and in-call messaging.
• Advanced File Sharing & Management: Securely share files with rights management, controlling who can view, use, and share sensitive information.
• Guest & External Collaboration: Easily and securely collaborate with external partners, clients, and guests who can join via a web browser without needing an account.
• Self-Deleting Messages: Set timers for sensitive messages to automatically disappear, enhancing data control for time-sensitive information.
• Federation & ID Shield: Connect separate Wire backends to interact securely and automatically verify user and device identities through a certificate-based process.
• Compliance and Certifications: Adheres to strict regulations like GDPR, NIS2, SOX, and HIPAA, with ISO 27001/27701 certifications and EU-based data hosting.
• Administrative Controls: Extensive controls for user management, security policies, data retention, and compliance auditing.

Use Cases for Wire

Wire is ideal for organizations in highly regulated industries or those with a strong need for data security. Key use cases include:

• Crisis Communication: Provides a secure, out-of-band communication channel to coordinate responses during a data breach or system outage when primary channels are compromised.
• Government & Defense: Enables secure communication and digital sovereignty for public authorities and law enforcement, with on-premises deployment options.
• Healthcare: Ensures HIPAA-compliant communication, protecting sensitive patient data (ePHI) in messages, calls, and file transfers.
• Financial Services: Helps financial institutions meet SOX and GDPR requirements by securing client data and internal communications against breaches.
• Secure Alternative to Mainstream Platforms: Serves as a more secure, compliant, and private alternative to MS Teams or WhatsApp for business.

Advantages of Wire

Wire's main advantage is its uncompromising approach to security and privacy. Unlike many competitors, its end-to-end encryption is comprehensive and based on the modern, open-source MLS protocol. The platform offers true digital sovereignty through flexible hosting options, including on-premises servers. This gives organizations complete control over their data. Furthermore, its focus on usability ensures that high-level security doesn't create a barrier for users, boosting adoption and productivity. The ability to securely collaborate with external guests without them needing an account is a significant workflow enhancement.

Pricing and Plans

Wire operates on a freemium model. It offers a free version for small teams or personal use with basic secure communication features. For enterprises and organizations requiring advanced features, compliance, and administrative controls, Wire provides paid plans. These plans are tailored to the organization's size and specific needs (e.g., Enterprise, Government). Pricing details for these plans are available upon request by booking a demo through the official Wire website, ensuring a solution that fits the organization's exact requirements.