New Relic

New Relic is a leading intelligent observability platform designed to empower engineers at every stage of the software lifecycle. It provides a single, unified data platform that ingests all telemetry data—metrics, events, logs, and traces (MELT)—from your entire technology stack. By breaking down data silos, New Relic offers a complete, real-time picture of your system's health, performance, and security. At its core is New Relic AI, a generative AI assistant for observability that proactively detects anomalies, helps identify root causes, and provides actionable insights to resolve issues faster than ever before.

From frontend user experience to backend infrastructure, New Relic gives teams the visibility they need to plan, build, deploy, and run great software. It is trusted by millions of engineers, from hyper-growth startups to Fortune 100 enterprises, to manage complexity and drive engineering excellence.

How to use New Relic

Getting started with New Relic is a straightforward process designed to provide value quickly:

1. Sign Up & Instrument: Create a free New Relic account. The platform supports over 780 integrations. Install the appropriate New Relic agent for your application's language (e.g., Java, Python, Node.js, .NET) or infrastructure (e.g., Kubernetes, AWS, Azure).
2. Explore the Summary UI: Once data starts flowing, the APM & Services Summary page provides an at-a-glance view of your application's performance, including web transaction times, throughput, and error rates.
3. Drill Down into Details: Dive deeper into specific areas. Analyze 'Web Transactions' to identify performance bottlenecks, investigate 'External Services' to understand dependencies, and use the 'Logs' UI to view application logs in context with performance data.
4. Leverage New Relic AI: Use the AI assistant to automatically detect anomalies and get help with root cause analysis. Ask plain-language questions to query your data and get insights without writing complex queries.
5. Set Up Alerts: Configure alerts for critical performance thresholds and anomalies to be notified proactively of potential issues.
6. Monitor on the Go: Use the New Relic mobile app for iOS and Android to monitor system health, receive alerts, and diagnose problems from anywhere.

Core Features of New Relic

• Full-Stack Observability: A unified view across applications, infrastructure, logs, networks, and user experience, eliminating data silos.
• New Relic AI: A generative AI assistant for observability that simplifies incident response, detects anomalies, and provides root cause analysis.
• Application Performance Monitoring (APM): In-depth performance monitoring for your applications with distributed tracing, error analysis, and dependency mapping.
• Infrastructure Monitoring: Real-time monitoring for hosts, containers, Kubernetes, and cloud services to ensure the stability of your underlying systems.
• Log Management: Ingest, analyze, and correlate logs with other telemetry data for faster troubleshooting and deeper context.
• Digital Experience Monitoring: Includes Browser (Real User Monitoring) and Synthetic Monitoring to understand and optimize the end-user journey.
• Vulnerability Management: Proactively identify and remediate security risks within your application stack.
• Extensive Integrations: Over 780 integrations with popular cloud providers, frameworks, and services to connect all your data sources.

Use Cases for New Relic

New Relic is versatile and supports numerous engineering and business objectives:

• Incident Response and Debugging: Rapidly diagnose and resolve production issues by correlating data across the entire stack, significantly reducing Mean Time To Resolution (MTTR).
• Proactive Performance Optimization: Identify and fix performance bottlenecks in code, queries, or infrastructure before they impact customers.
• Cloud Migration and Modernization: Monitor application performance and dependencies during and after migrating to the cloud or adopting microservices and containers.
• Enhancing DevOps Culture: Provide a single source of truth for development, operations, and security teams, fostering collaboration and breaking down communication barriers.
• Business and Engagement Intelligence: Connect application performance to business KPIs, understanding how uptime and speed affect user engagement and revenue.

Advantages of New Relic

New Relic offers significant advantages for modern engineering teams:

• Unified Platform: Consolidates dozens of monitoring tools into one, reducing tool sprawl, complexity, and total cost of ownership.
• AI-Powered Insights: Moves beyond simple dashboards to provide intelligent, actionable insights that help teams solve problems faster.
• Transparent and Predictable Pricing: A simple pay-as-you-go model based on data and users, eliminating surprise overages and allowing teams to ingest all their data without fear of high costs.
• Data-Driven Decision Making: Empowers every engineer with the data they need to build, run, and optimize software with confidence.
• Enterprise-Grade Security and Scalability: Trusted by the world's largest brands with robust security certifications (SOC2, ISO 27001, FedRAMP, GDPR).

Pricing and Plans

New Relic's pricing is designed for transparency and value.

• Free Tier: A perpetually free plan that is one of the most generous in the industry. It includes 100 GB of data ingest per month, 1 free full-platform user, and unlimited free basic users. No credit card is required to start.
• Standard Plan: Ideal for small teams, offering up to 5 full-platform users and all the core observability capabilities.
• Pro Plan: Geared towards growing teams and mission-critical applications, offering advanced features, higher data retention, and enhanced support.
• Enterprise Plan: A comprehensive solution for large organizations requiring the highest levels of security, scalability, support, and compliance.
• The core model is a consumption-based, pay-as-you-go structure where you primarily pay for the data you ingest (starting at $0.35/GB) and the number of full-platform users, making costs easy to predict and manage.