riyo.ai

riyo.ai is a comprehensive, unified behavior analytics platform designed to provide businesses with deep insights into user interactions on their websites. It goes beyond traditional analytics by capturing not just what users do, but why they do it. By integrating essential tools like session replays, heatmaps, error tracking, and product analytics into a single, cohesive dashboard, riyo.ai empowers product, marketing, and UX teams to make data-driven decisions that enhance user experience, drive product adoption, and boost conversion rates.

The platform is built on the vision of creating a collaborative, data-driven ecosystem for sales and marketing. It aims to eliminate guesswork by providing a clear, visual representation of the customer journey. Whether you're an e-commerce store trying to reduce cart abandonment or a SaaS company looking to improve user onboarding, riyo.ai offers the tools to identify friction points, uncover hidden opportunities, and proactively resolve issues.

How to use riyo.ai

Getting started with riyo.ai is a straightforward process designed for quick implementation:

1. Sign Up: Create an account by choosing a plan that fits your needs, starting with a 14-day free trial that doesn't require a credit card.
2. Install the Script: Copy the single line of JavaScript code provided by riyo.ai and paste it into the header of your website. This one-time setup is all that's needed to begin data collection.
3. Capture Data Automatically: Once the script is live, riyo.ai immediately starts capturing user sessions, interactions, clicks, scroll movements, and any technical errors that occur in the background.
4. Analyze Insights: Log in to your riyo.ai dashboard to access the collected data. Watch session replays to see your site through your users' eyes, analyze aggregated behavior with heatmaps, and monitor the health of your site with error tracking.
5. Optimize and Iterate: Use the insights to identify areas for improvement. Pinpoint confusing UI elements, fix bugs that frustrate users, and optimize conversion funnels. Share specific session recordings with your development team to quickly reproduce and resolve problems.
6. Integrate and Collaborate: Connect riyo.ai with tools like HubSpot, Slack, and Google Search Console (available on select plans) to streamline your workflow and share insights across teams.

Core Features of riyo.ai

• Session Replay: Watch video-like recordings of individual user sessions to understand their complete journey, including clicks, mouse movements, scrolling, and form interactions.
• Heatmaps: Generate visual reports to see where users click, move their mouse, and how far they scroll. Use clickmaps, scrollmaps, and movemaps to understand user engagement at a glance.
• Error Tracking: Automatically track and log all client-side errors, including JavaScript console errors, API failures, and network issues. Each error is linked to the corresponding session replay for fast debugging.
• Product Analytics: Gain a deep understanding of user behavior, feature adoption, and trends. Use error analytics to proactively resolve customer issues and improve the overall product experience.
• Form Capture & Analytics: Automatically capture data from submitted forms and analyze completion rates, drop-off points, and time spent on each field to optimize your forms for higher conversions.
• AI Chatbot & Real-Time Chat: Engage with website visitors in real-time to offer support, answer questions, and convert leads directly (available on the Premium plan).

Use Cases for riyo.ai

riyo.ai is a versatile tool for various teams and industries:

• Product Teams: Analyze feature adoption, identify user pain points in new releases, and validate product hypotheses with real user data to build better products.
• Marketing and Growth Teams: Understand the effectiveness of marketing campaigns by analyzing user journeys from different traffic sources. Optimize landing pages and CTAs using heatmaps to improve conversion rates.
• UX/UI Designers: Discover usability issues and friction in the user interface. Test new designs and see how users interact with them before and after changes.
• E-commerce Businesses: Reduce cart abandonment by identifying issues in the checkout process. Optimize product page layouts and improve the overall shopping experience to increase sales.
• Developers & Support Teams: Quickly diagnose and fix bugs reported by users by watching the exact session where the error occurred, significantly reducing debugging time and improving customer satisfaction.

Advantages of riyo.ai

riyo.ai offers several key advantages:

• All-in-One Solution: It consolidates multiple analytics tools into a single platform, eliminating the need for separate subscriptions and providing a holistic view of the user experience.
• Contextual Insights: By linking error logs directly to session replays, it provides the full context needed to understand and resolve technical issues efficiently.
• Actionable Data: The platform translates complex user behavior into clear, visual, and actionable insights that teams can use immediately to make improvements.
• Proactive Approach: Real-time error monitoring allows businesses to identify and fix problems before they impact a significant number of users, protecting revenue and reputation.
• Scalable and Accessible: With a free plan for getting started and tiered pricing for growing businesses, riyo.ai is accessible to companies of all sizes.

Pricing and Plans

riyo.ai offers a freemium model with several plans to fit different needs. All plans can be billed monthly or yearly (with a 20% discount for annual billing).

• Free Plan: $0/month. Includes 1 user, 500 session recordings/month, 1-month data retention, and 2 heatmaps. Ideal for personal projects or very small businesses.
• Basic Plan: $39/month. Includes 5 users, 5,000 session recordings/month, 3-month data retention, and 5 heatmaps.
• Starter Plan: $79/month. Includes 10 users, 15,000 session recordings/month, 6-month data retention, 20 heatmaps, and integrations with HubSpot, Slack, and Google Search Console.
• Premium Plan: $159/month. Includes 20 users, 50,000 session recordings/month, 12-month data retention, unlimited heatmaps, integrations, and advanced features like an AI Chatbot and real-time chat.

A 14-day free trial is available for users to explore the platform's features without any commitment.