Scribe

Scribe is a revolutionary AI-powered platform designed to automate the process of creating business documentation. It addresses the common pain point of manual, time-consuming documentation by transforming any process into a comprehensive, step-by-step guide, complete with text and annotated screenshots. Trusted by millions of users and 94% of Fortune 500 companies, Scribe's mission is to unleash and uplevel the world's know-how, making it easy for anyone to share their expertise.

The platform is built for efficiency, allowing users to reduce documentation time by up to 90%. Instead of manually taking screenshots and writing instructions, Scribe does the work for you, enabling teams to standardize processes, onboard new hires faster, assist customers more effectively, and ensure procedural compliance.

How to use Scribe

Using Scribe is a simple, three-step process designed for maximum efficiency:

1. Capture Your Workflow: Simply turn on the Scribe browser extension (for Chrome or Edge) or the desktop app and perform your task as you normally would. Scribe works in the background, capturing every click and keystroke to understand the process on any website or desktop application.
2. Automatically Generate the Guide: Once you're done, Scribe instantly generates a detailed step-by-step guide. Each guide includes annotated screenshots for each action and clear, written instructions. AI is used to automatically generate a title and description for your guide.
3. Customize and Share: You can easily edit the generated guide. Customize it by adding your company's branding, editing text and screenshots, redacting sensitive information, and even combining multiple steps into a GIF. Once ready, share your Scribe with a simple link, embed it in a wiki or help center, or export it as a PDF, HTML, or Markdown file.

Core Features of Scribe

• Automatic Process Capture: Captures workflows on any web, desktop, or mobile application (via screenshot upload) without manual intervention.
• AI-Powered Content Generation: Automatically generates titles, descriptions, and step-by-step instructions for your captured processes.
• Advanced Customization & Editing: Add company branding, edit screenshots with annotations and blurs, format text, and create GIFs from multiple steps.
• Sensitive Data Redaction: Features Smart Blur for automatic redaction of sensitive data, as well as manual redaction tools to ensure compliance and security.
• Seamless Sharing & Embedding: Share guides via link, email, or embed them directly into platforms like Confluence, knowledge bases, and websites. Export options include PDF, HTML, and Markdown.
• Pages for Comprehensive Documentation: Combine multiple Scribes into a single, comprehensive process document called a Page. Add text, videos, and other elements to create detailed playbooks and training manuals.
• Analytics and Insights: Track who has viewed and completed your guides, and gather feedback to ensure your documentation remains up-to-date and effective.
• Enterprise-Grade Security: Offers features like SSO, advanced data governance, and compliance with standards such as SOC 2 Type II and HIPAA.

Use Cases for Scribe

Scribe is versatile and built for any team and workflow:

• Onboarding New Hires: Create consistent and easy-to-follow training materials to get new team members up to speed quickly.
• Creating SOPs: Standardize your company's processes by creating clear, visual Standard Operating Procedures that anyone can follow.
• Customer Support: Quickly create and share tutorials to answer customer questions, reducing response times and improving customer satisfaction.
• Software Implementation & Training: Generate guides to help teams adopt new software and learn complex workflows with ease.
• Team Knowledge Sharing: Empower subject matter experts to document and share their unique knowledge, preventing information silos.

Advantages of Scribe

Scribe offers significant advantages over traditional documentation methods. Users report a 75% faster documentation time, saving an average of 35 hours per person per month. It leads to a 98% reduction in mistakes by providing clear, visual instructions. The platform is incredibly user-friendly, turning a tedious task that could take hours into a process of minutes. This efficiency boost not only saves time and money but also empowers teams to be more self-sufficient and confident in their work.

Pricing and Plans

Scribe offers a range of plans to suit different needs:

• Basic: Free. Allows you to create unlimited guides on any web app, with quick customization and sharing via link or embed.
• Pro Personal: $23/seat/month. Ideal for solo users, this plan includes everything in Basic plus capture for desktop and mobile apps, company branding, screenshot editing and redaction, and export to PDF & HTML.
• Pro Team: Starts at $12/seat/month (minimum 5 seats). Includes all Pro features plus team collaboration tools like comments, making it great value for teams.
• Enterprise: Custom Pricing. Designed for companies needing advanced security, compliance, and management features like auto-redaction, SSO, enterprise data governance, and custom roles.