Cohezion

Cohezion is a specialized, agentic AI platform built to empower the community-driven future of game development. Recognizing that a game's success is deeply intertwined with its player base, Cohezion provides studios and publishers with the tools to efficiently listen, understand, and react to their community. By automating and structuring the often-chaotic processes of bug reporting and feedback collection, the platform transforms raw community chatter into actionable, high-fidelity data. It was notably recognized with an Honorable Mention at Discord's 2023 App Competition, highlighting its innovation and utility within the gaming ecosystem.

The platform is designed to save development and operations teams countless hours by aggregating community input from platforms like Discord. Instead of manually sifting through thousands of messages, Cohezion's AI agents interact directly with users, ask clarifying questions to gather necessary details, and then generate concise, comprehensive summaries. This structured data is then seamlessly delivered to project management tools, ensuring that every piece of feedback or bug report is tracked and actionable.

How to use Cohezion

Getting started with Cohezion is a straightforward process designed for rapid integration into your existing workflows:

1. Create an Account: Sign up quickly using a Discord, Google, or Twitch account, or with a standard email and password.
2. Integrate Your Platforms: Natively connect Cohezion to your community's hub, such as your Discord server, and link it to your internal project management tools (e.g., Jira, Trello, or other Kanban boards). This creates a seamless and secure flow of information.
3. Deploy the Workflows: Activate the bug reporting and feedback collection agents in your designated Discord channels. The AI will begin interacting with users automatically when they report issues or provide suggestions.
4. Gain Actionable Insights: Use the Community Analytics dashboard to monitor trends, search for specific topics, and understand the overall sentiment of your player base. The AI provides diagnostic reports and highlights key messages, saving you from manual analysis.
5. Act on Structured Data: Review the detailed summaries and structured reports sent to your project management board. Use this correlated data to prioritize your development roadmap and keep your community informed with auto-generated patch notes.

Core Features of Cohezion

• Automated Bug Reporting: An intelligent workflow that interacts with users on Discord to collect detailed bug information, including logs and reproduction steps, before creating a comprehensive summary for developers.
• In-depth Feedback Collection: Goes beyond simple suggestions by having the AI ask users detailed follow-up questions to uncover the reasoning and true intent behind their feedback.
• Community Analytics Engine: A powerful agent that analyzes all community conversations to provide a high-level diagnostic of your community's health, identify trending topics, and answer specific questions about player sentiment.
• Seamless Integrations: Native integrations with Discord for community interaction and various project management tools for streamlined internal workflows.
• Automated Summaries & Patch Notes: The platform generates concise summaries of bugs and feedback and offers an early-access feature to auto-generate patch notes based on resolved issues.
• Customizable Feedback Loops: Keep your community engaged and informed with customizable status updates on their submissions, showing them that their voice is heard and valued.

Use Cases for Cohezion

Cohezion is versatile and valuable for game studios of all sizes:

• Early Access & Beta Testing: During a game's launch phase, manage the massive influx of bug reports and feedback efficiently, ensuring no critical issue is missed.
• Live-Service Game Management: For ongoing games, continuously monitor community sentiment, identify emerging issues, and gather ideas for future content updates to maintain player engagement.
• Roadmap Prioritization: Use correlated data from bug reports, feedback, and general community chatter to make informed, data-driven decisions on what to build or fix next.
• Community Team Scaling: Empower a small community team (or even just developers) to manage a large, active community, potentially delaying the need to hire a dedicated Community Manager.

Advantages of Cohezion

Cohezion offers a significant competitive edge by transforming community management from a cost center into a value-driving operation. It saves valuable developer and operations time, streamlines workflows, and ensures every piece of community input is actionable. By providing structured, high-fidelity data, it helps studios build a more engaged community and make better, more informed decisions. The platform's ability to automate Level 2 customer support and provide deep insights makes it an indispensable tool for modern game development.

Pricing and Plans

Cohezion offers flexible, modular plans designed to fit the needs of different studios, with a 30-day free trial available to get started.

• Bug Reports Plan: Centralizes your entire bug reporting workflow, including the Discord workflow, a web app, project management integrations, an analytics dashboard, and customer support.
• Feedback Plan: Focuses on centralizing the feedback workflow to gain deeper insights, including the Discord workflow, a web app, integrations, and support.
• Community Analytics Plan: Provides tools to understand your community at scale, with Discord server analytics, daily trend reports, and deep-search capabilities.
• Enterprise Bundle: A comprehensive suite that includes all features from the Bug Reports, Feedback, and Community Analytics plans. It also offers volume and bundle discounts and a dedicated Customer Success Manager (CSM).

For specific pricing details, prospective users are encouraged to schedule a demo or contact the Cohezion team directly.