Lancey

Lancey is a revolutionary AI tool designed to transform the software development lifecycle by automating the tedious and time-consuming process of bug fixing. Unlike traditional AI code assistants or copilots that require constant developer prompts, Lancey operates as an asynchronous agent, working silently in the background. It continuously monitors your team's communication and support channels—such as Slack, Jira, Linear, Zendesk, and Intercom—to automatically detect, categorize, and prioritize bugs with up to 99% accuracy. Once an issue is identified, Lancey takes the initiative to draft a code fix, ensuring it adheres to your repository's standards and best practices.

The core of Lancey's power lies in its ability to convert identified issues directly into clean, branch-based, and ready-to-merge pull requests (PRs). This eliminates the need for developers to manually triage bugs, reproduce issues, and write boilerplate code for fixes. The generated PRs are automatically linked to the original tickets, providing full context and traceability. This streamlined process allows engineering teams to significantly accelerate their development cycles and improve responsiveness to customer-reported issues.

How to use Lancey

Getting started with Lancey is designed to be seamless and integrate directly into your existing workflows. The process is straightforward:

1. Connect Your Tools: Begin by creating a free account and integrating Lancey with your essential development and communication platforms. It offers deep integrations with GitHub, Slack, Jira, Linear, Zendesk, and Intercom.
2. Automated Monitoring: Once connected, Lancey's AI agents start monitoring your designated channels in the background. It scans support tickets, customer feedback threads, and internal discussions for potential bugs and technical issues.
3. AI-Powered Triage and Coding: When Lancey identifies a bug, it automatically analyzes the problem, drafts a potential code solution, and prepares a fix.
4. Pull Request Generation: Lancey then generates a clean, well-documented pull request based on the drafted fix. The PR is created in a new branch and linked back to the source ticket in Jira or Linear for easy tracking.
5. Human-in-the-Loop Review: Your engineering team is alerted to the new PR. Developers can then review the AI-generated code, test the changes, and approve the merge. This ensures you maintain full control and oversight over your codebase while benefiting from automation.

Core Features of Lancey

• Asynchronous AI Agents: Works in the background to find and fix bugs without requiring developer prompts or supervision.
• Multi-Channel Issue Scanning: Continuously monitors support channels like Slack, Jira, Linear, Zendesk, and Intercom to identify bugs from customer feedback and internal reports.
• Automated PR Generation: Automatically creates clean, branch-based, and merge-ready pull requests that follow your repository's coding standards.
• Seamless CI/CD Integration: Integrates deeply with GitHub and fits into your existing continuous integration and deployment pipelines.
• Human-in-the-Loop Control: Ensures developers have the final say by requiring human review and approval for all AI-generated code changes before they are merged.
• Contextual Linking: Automatically links generated PRs to the original tickets in issue trackers, maintaining a clear audit trail.
• High-Accuracy Bug Detection: Utilizes advanced AI to identify and categorize bugs with 99% accuracy, reducing manual triage time.

Use Cases for Lancey

Lancey is ideal for engineering and product teams looking to enhance efficiency and accelerate their development process. Real-world applications include:

• Accelerated Bug Resolution: As demonstrated by Wolfia, teams can reduce bug resolution time by up to 75% and generate PRs three times faster, allowing them to ship fixes more quickly.
• Streamlined Support-to-Engineering Workflow: Companies like Fini use Lancey to convert customer support tickets directly into production-ready PRs within the same hour, leading to a 75% faster customer response time and a 60% reduction in ticket volume.
• Increased Developer Productivity: Development teams can eliminate manual bug triaging, saving up to 80% of the time previously spent on this task. This allows engineers to focus on building new, value-driving features.

Advantages of Lancey

Lancey offers a significant competitive edge by fundamentally changing how teams handle bugs. Key advantages include a dramatic increase in development velocity, improved code quality through standardized fixes, and enhanced developer morale by offloading repetitive tasks. By automating the entire bug-fixing pipeline from detection to PR, Lancey allows teams to be more proactive, responsive, and innovative.

Pricing and Plans

Lancey offers a simple and transparent pricing structure to suit teams of all sizes:

• Free Plan: $0 per month. Includes 50 tasks per month, 2 parallel tasks, and integration with GitHub and Slack. Ideal for small teams or for trying out the service.
• Pro Plan: $50 per month. Includes 300 tasks per month, 10 parallel tasks, and adds integrations with Linear, Jira, Zendesk, and Intercom. Suited for growing teams with higher task volumes.
• Enterprise Plan: Custom pricing. Offers custom limits and dedicated support. Teams can contact sales to book a demo and discuss their specific needs.