UniHosted

UniHosted is a professional hosting service dedicated to Ubiquiti's UniFi Network Controllers, specifically designed for Managed Service Providers (MSPs) and businesses. It directly addresses the significant challenges associated with self-hosting UniFi controllers, such as constant maintenance, security vulnerabilities, and scalability limitations. By offering a fully managed cloud infrastructure across 32 global regions, UniHosted empowers IT professionals to shift their focus from server administration to strategic network management. The platform is trusted by over 6,400 users for its exceptional reliability, enterprise-grade security protocols, and responsive expert support, making it a premier choice for modern network management.

How to use UniHosted

Getting started with UniHosted is a straightforward process designed for efficiency:

1. Sign Up & Deploy: Create an account on the UniHosted platform. You can deploy a new UniFi controller in just a few minutes with a single click. During setup, you can select your preferred server location from 32 regions worldwide to ensure optimal latency.
2. Migrate an Existing Network (Optional): If you have an existing UniFi setup, UniHosted offers a seamless migration path. The recommended method is using the 'Site Export' feature within your current controller. You can then import this file into your new UniHosted controller. This process transfers all your sites, devices, and configurations without requiring device resets or causing network downtime. Detailed guides and migration assistance from the support team are available.
3. Configure Your Custom Domain: Enhance your brand's professionalism by using a custom domain for your controller. In the UniHosted dashboard, you can easily configure your domain by adding a CNAME record in your DNS settings. The platform automatically handles the issuance and renewal of free SSL/TLS certificates, securing your connection.
4. Manage and Scale: Once set up, you can access your cloud-based UniFi controller through your custom domain. Manage all your client networks from a single, centralized, and accessible interface. As your business grows and you manage more devices, you can easily upgrade your plan to meet the increased demand.

Core Features of UniHosted

• Managed Cloud Hosting: Effortless, one-click deployment of UniFi controllers in 32 global regions, ensuring low latency and high availability.
• Enterprise-Grade Security: A multi-layered security approach including custom firewalls, Deep Packet Inspection (DPI) to prevent attacks like inform flooding, free SSL/TLS certificates, and mandatory Two-Factor Authentication (2FA).
• Advanced Authentication: Integration with OAuth2 for robust user authentication via Active Directory, Google, and Microsoft 365.
• Automated Backups & Updates: Daily automated backups of your configuration are performed and retained for 90 days. All UniFi software versions are tested in-house before being deployed to your network to guarantee stability.
• Custom Domains & Branding: Use your own branded domain for each controller to provide a professional experience for your clients. SSL certificates are included at no extra cost.
• Expert UniFi Support: Direct access to a team of UniFi experts via live chat, email, and scheduled video calls (Google Meet) for quick and effective issue resolution.
• Seamless Migration: Comprehensive tools and dedicated support to help you migrate from self-hosted or other cloud controllers with minimal disruption.
• Scalability for Growth: Plans are designed to scale from a handful of devices to thousands, catering to the needs of small businesses, IT consultants, and large-scale MSPs.

Use Cases for UniHosted

UniHosted is ideal for a variety of professional scenarios:

• Managed Service Providers (MSPs): MSPs can efficiently manage multiple client UniFi networks from a centralized, reliable, and secure cloud platform. This eliminates the need for on-premise controllers at each client site, reducing maintenance costs, standardizing deployments, and improving overall service delivery.
• IT Consultants & Professionals: IT consultants can offer robust, cloud-managed Wi-Fi and network solutions to their clients without the burden of infrastructure overhead. The platform's stability and security features enhance their professional service offerings and client trust.
• Small to Medium Businesses (SMBs): Businesses can migrate their often unreliable on-premise UniFi controllers to a stable cloud solution. This frees up internal IT resources, ensures high network uptime, and enhances security without requiring specialized server management expertise.
• Large Enterprises & Multi-Site Organizations: Enterprises with numerous locations can consolidate their UniFi management into a single, high-performance, and scalable environment. With features like SLA uptime guarantees and dedicated support, it's a perfect fit for mission-critical network operations.

Advantages of UniHosted

The key benefits of using UniHosted include:

• Reduced Operational Overhead: Frees you from the time, cost, and complexity of purchasing, setting up, maintaining, and securing your own UniFi controller servers.
• Enhanced Security Posture: Proactive security measures, including managed firewalls, DPI, and rigorously tested updates, protect your networks from common vulnerabilities and sophisticated attacks.
• Superior Reliability and Uptime: Built on high-performance servers across a global infrastructure, UniHosted offers rock-solid stability. Higher-tier plans include a Service-Level Agreement (SLA) for a guaranteed uptime.
• Centralized and Remote Management: Access and manage all your sites and client networks from anywhere in the world through a single, user-friendly dashboard.
• Expertise on Demand: Gain a significant advantage with direct access to a support team that possesses deep, specialized knowledge of UniFi environments, leading to faster and more accurate problem-solving.

Pricing and Plans

UniHosted offers a freemium model with flexible paid tiers to suit different scales of operation. Plans are available on a monthly or yearly basis, with the annual subscription offering a discount equivalent to two months free.

• Free Tier: A basic plan for users to get started and experience the platform, suitable for very small setups. (Note: Migration via backup import is not supported on the free tier).
• Small Plan: Ideal for small MSPs and businesses, this plan includes support for up to 125 devices, chat & email support, and custom domain functionality.
• Medium Plan: Designed for growing MSPs managing multiple client networks, this plan supports up to 500 devices and adds features like video call support, IP block/allow listing, and OAuth 2.0 authentication.
• Large Plan: The top-tier plan for MSPs requiring maximum performance and support. It includes support for up to 1,250 devices, a dedicated support manager, a high-performance server, and an SLA uptime guarantee.
• Enterprise Plan: Fully customized solutions are available for organizations with more than 1,250 devices or unique requirements. This plan is arranged by contacting the sales team.