Customer Support - March 2026 Category Rankings
Focusing on AI tool rankings in the Customer Support field, based on real user access data, we select the most popular and valuable AI applications in this category for you.
| Rank | Tools | Monthly Visits | Growth | Growth Rate | Description |
|---|---|---|---|---|---|
| 1 | 634.3M |
99.5M
|
18.61%
|
Vocode is an open-source platform for building, deploying, and scaling hyperrealistic voice AI agents. It provides deve… | |
| 2 | 106.2M |
12.1M
|
12.85%
|
Salesforce is the world's #1 AI-powered Customer Relationship Management (CRM) platform. It helps businesses of all siz… | |
| 3 | 79.3M |
8.8M
|
12.43%
|
Salesforce is the world's #1 AI-powered Customer Relationship Management (CRM) platform. It helps businesses of all siz… | |
| 4 | 42.5M |
4.4M
|
11.43%
|
Breeze Copilot is a free AI assistant integrated directly into the HubSpot platform. It leverages your CRM data to prov… | |
| 5 | 37.3M |
4.8M
|
14.79%
|
Typeform is an AI-powered, conversational data collection platform that allows users to create beautiful, engaging, and… | |
| 6 | 11.5M |
943.0K
|
8.97%
|
Mailchimp is an all-in-one marketing, automation, and email platform for growing businesses. It leverages generative AI… | |
| 7 | 10.3M |
492.1K
|
5.00%
|
Alchemer is a powerful online survey and feedback management platform that helps businesses collect and analyze custome… | |
| 8 | 7.3M |
822.7K
|
12.73%
|
Zapier is a leading no-code automation platform that empowers you to connect over 8,000 web apps. It now features a pow… | |
| 9 | 7.1M |
760.7K
|
12.05%
|
Manychat is a leading chat marketing automation platform that helps businesses and creators grow by turning conversatio… | |
| 10 | 6.6M |
472.7K
|
7.76%
|
reply4me is an AI-powered assistant that automates personalized replies for emails, social media, and messages. It anal… | |
| 11 | 6.0M |
492.0K
|
8.86%
|
tawk.to is a 100% free live chat, ticketing, and knowledge base platform, now enhanced with an AI Agent. It allows busi… | |
| 12 | 5.8M |
838.4K
|
17.07%
|
Brevo is an all-in-one, AI-powered platform for managing customer relationships. It integrates email marketing, CRM, SM… | |
| 13 | 4.6M |
473.2K
|
11.37%
|
Intercom is a leading AI-powered customer service platform featuring Fin, the #1 AI Agent, and a next-gen helpdesk. It … | |
| 14 | 4.2M |
442.7K
|
11.82%
|
Abacus.AI is an advanced AI super assistant and generative AI platform designed for both enterprises and individuals. I… | |
| 15 | 3.5M |
182.9K
|
5.57%
|
LeadConnector is a powerful integration and communication engine that connects your software to thousands of applicatio… | |
| 16 | 3.5M |
520.3K
|
17.70%
|
Chaport is an all-in-one customer messaging platform designed to enhance sales and support. It integrates live chat, ch… | |
| 17 | 3.3M |
288.8K
|
9.52%
|
Podium is an AI-powered lead conversion platform designed for local businesses. It acts as an 'AI Employee' that works … | |
| 18 | 3.2M |
291.4K
|
10.01%
|
RoboTalk.ai is an advanced conversational AI platform for building intelligent, human-like chatbots and voice assistant… | |
| 19 | 2.6M |
157.2K
|
6.48%
|
Gorgias is an AI-powered customer service platform specifically designed for e-commerce businesses. It centralizes all … | |
| 20 | 2.5M |
-224.8K
|
-8.24%
|
Scribe is an AI-powered platform that automatically captures your workflow and instantly creates step-by-step visual gu… | |
| 21 | 2.2M |
322.5K
|
17.53%
|
SurveySparrow is an omnichannel experience management platform that transforms feedback collection with engaging, conve… | |
| 22 | 2.1M |
96.1K
|
4.70%
|
Hootsuite is an all-in-one social media management platform that empowers businesses to schedule posts, manage engageme… | |
| 23 | 2.0M |
51.1K
|
2.67%
|
LiveChat is an AI-powered customer service platform that enhances online sales and support. It offers live chat, AI cha… | |
| 24 | 1.9M |
342.4K
|
22.55%
|
Respond.io is an AI-powered customer conversation management platform that unifies all communication channels like What… | |
| 25 | 1.6M |
194.9K
|
14.34%
|
Crisp is an all-in-one, AI-powered customer support platform for businesses of all sizes. It unifies communications fro… | |
| 26 | 1.5M |
80.2K
|
5.50%
|
Freshworks provides an AI-powered suite of business software for customer service, IT service management (ITSM), sales,… | |
| 27 | 1.4M |
-112.4K
|
-7.33%
|
mindbehind, now part of Insider's Conversational CX platform, is an advanced AI-powered solution for creating automated… | |
| 28 | 1.4M |
226.6K
|
19.20%
|
forms.app is an AI-powered online form builder that enables users to effortlessly create forms, surveys, and quizzes. I… | |
| 29 | 1.3M |
94.9K
|
7.80%
|
Vapi is a developer-first API platform for building, deploying, and scaling advanced, human-like voice AI agents. It en… | |
| 30 | 1.3M |
109.4K
|
9.21%
|
Drift is a conversational AI platform, now part of Salesloft, designed to transform website traffic into qualified sale… | |
| 31 | 1.2M |
141.0K
|
13.65%
|
OnceHub is an intelligent scheduling platform that uses AI-powered chatbots and conversational forms to transform custo… | |
| 32 | 1.1M |
120.2K
|
11.68%
|
Weave is an AI-powered, all-in-one communication and growth platform for small businesses, primarily in the healthcare … | |
| 33 | 1.1M |
86.9K
|
8.41%
|
Vidyard is an AI-powered video platform for sales and marketing teams. It enables users to create, share, and track per… | |
| 34 | 907.6K |
2.9K
|
0.32%
|
Nextiva is an AI-powered unified communications platform that combines business phone (VoIP), video conferencing, team … | |
| 35 | 901.5K |
-353.5K
|
-28.17%
|
DocsBot is an AI-powered platform that allows businesses to create custom chatbots trained on their own documentation a… | |
| 36 | 897.3K |
91.8K
|
11.39%
|
Retell AI is an advanced platform for creating and deploying production-ready AI voice agents. It enables businesses to… | |
| 37 | 870.3K |
31.9K
|
3.81%
|
Blaze (formerly Text Blaze) is a powerful text expander and automation tool that eliminates repetitive typing. Create c… | |
| 38 | 861.2K |
111.5K
|
14.87%
|
Hotjar is an all-in-one product experience insights platform that reveals the online behavior and voice of your users. … | |
| 39 | 856.7K |
16.1K
|
1.92%
|
Elfsight is a no-code platform offering over 90 powerful website widgets to help businesses grow. Easily add social fee… | |
| 40 | 849.7K |
79.7K
|
10.35%
|
Jam is an AI-powered bug reporting tool that helps development teams fix bugs faster. It automatically captures all the… | |
| 41 | 839.1K |
128.6K
|
18.11%
|
Eesel is an AI platform designed to automate and enhance customer service and support. It integrates seamlessly with to… | |
| 42 | 823.1K |
-56.4K
|
-6.41%
|
D-ID Agents is a platform for creating and interacting with lifelike digital humans. Powered by generative AI, it enabl… | |
| 43 | 788.5K |
235.6K
|
42.62%
|
Berri is a no-code platform that allows you to build custom AI chatbots trained on your own data. Instantly transform y… | |
| 44 | 779.3K |
87.1K
|
12.58%
|
ScoreApp is an advanced quiz funnel marketing software designed to help businesses attract, engage, and convert their a… | |
| 45 | 718.9K |
17.0K
|
2.42%
|
Tidio is an all-in-one AI-powered customer service platform designed to help businesses enhance customer experience. It… | |
| 46 | 708.2K |
117.8K
|
19.96%
|
Sense is an AI-powered talent engagement platform designed to automate communication and build strong relationships thr… | |
| 47 | 660.5K |
79.9K
|
13.76%
|
JustCall is an AI-powered business communication platform designed for sales and support teams. It unifies voice, SMS, … | |
| 48 | 640.0K |
173.4K
|
37.16%
|
Dust is an enterprise-grade platform for building custom AI agents in minutes. It connects to your company's knowledge … | |
| 49 | 618.3K |
264.4K
|
74.71%
|
Mintlify is an AI-powered documentation platform designed for modern teams. It helps create beautiful, interactive, and… | |
| 50 | 607.7K |
-21.2K
|
-3.37%
|
Lindy is an AI assistant platform that enables you to build custom AI agents to automate workflows, saving time and sca… | |
| 51 | 603.8K |
73.8K
|
13.93%
|
Chatwoot is an open-source, omnichannel customer support platform powered by an AI assistant, Captain. It centralizes c… | |
| 52 | 594.8K |
81.0K
|
15.78%
|
Voiceflow is a collaborative platform for product teams to design, build, and deploy advanced AI agents. Create human-l… | |
| 53 | 588.8K |
48.8K
|
9.04%
|
Sapling is an AI-powered writing assistant and API toolkit designed for business communication. It offers grammar check… | |
| 54 | 580.2K |
61.9K
|
11.95%
|
Telnyx is a full-stack communications platform that enables developers and enterprises to build and deploy high-perform… | |
| 55 | 574.9K |
15.6K
|
2.78%
|
Wave AI is a powerful conversational AI platform for building intelligent chatbots and virtual assistants. It enables b… | |
| 56 | 568.4K |
70.8K
|
14.24%
|
An advanced AI translation platform that aggregates multiple top-tier engines like ChatGPT, DeepL, and Gemini. It provi… | |
| 57 | 558.3K |
68.3K
|
13.94%
|
Re:amaze is an AI-powered, integrated customer service platform for online businesses. It unifies communication channel… | |
| 58 | 544.3K |
212
|
0.04%
|
SoundHound AI is a leading independent voice AI platform for enterprises, enabling the creation of advanced conversatio… | |
| 59 | 523.5K |
619
|
0.12%
|
Storylane is an AI-native demo automation platform that empowers sales and marketing teams to create personalized, inte… | |
| 60 | 517.6K |
52.0K
|
11.16%
|
Convoso is a leading AI-powered contact center platform designed for sales teams to boost growth. It enhances agent pro… | |
| 61 | 516.8K |
-30.2K
|
-5.51%
|
Sintra provides a team of specialized AI helpers designed to automate various business functions. From SEO and social m… | |
| 62 | 511.9K |
135.6K
|
36.01%
|
NICE is a leading global provider of AI-powered cloud customer experience (CX) solutions. Its flagship platform, CXone,… | |
| 63 | 505.4K |
20.4K
|
4.21%
|
Workato is a leading AI-powered enterprise automation platform (iPaaS) that enables businesses to integrate application… | |
| 64 | 498.0K |
72.4K
|
17.01%
|
Survicate is an all-in-one customer feedback platform that helps businesses capture, analyze, and act on user insights.… | |
| 65 | 493.5K |
-53.5K
|
-9.77%
|
Missive is a collaborative inbox and team communication tool that unifies email, chat, social media, and tasks into a s… | |
| 66 | 451.1K |
38.4K
|
9.31%
|
Gupshup is a leading conversational engagement platform that leverages AI agents to enhance customer interactions acros… | |
| 67 | 444.1K |
55.0K
|
14.14%
|
Helpjuice is an AI-powered knowledge base software designed to streamline customer support and internal documentation. … | |
| 68 | 440.6K |
134.2K
|
43.82%
|
SleekFlow is an AI-powered omnichannel conversation suite designed for businesses to enhance customer engagement. It un… | |
| 69 | 438.1K |
-31.4K
|
-6.69%
|
Delighted is a comprehensive experience management (XM) platform that helps businesses gather, analyze, and act on cust… | |
| 70 | 423.9K |
95.2K
|
28.97%
|
Robly is an AI-powered email marketing platform designed to significantly boost open rates and engagement. It features … | |
| 71 | 417.9K |
96.1K
|
29.85%
|
Landbot is a no-code AI chatbot generator that empowers marketing, sales, and customer service teams to create engaging… | |
| 72 | 399.7K |
-35.6K
|
-8.19%
|
Botpress is an all-in-one platform for building, deploying, and managing sophisticated AI agents and chatbots. Powered … | |
| 73 | 391.7K |
57.2K
|
17.12%
|
Supademo is an AI-powered platform for creating interactive product demos and guided tours in minutes. It helps sales, … | |
| 74 | 390.9K |
40.6K
|
11.60%
|
User.com is an all-in-one marketing automation platform that combines CRM, live chat, email marketing, and user trackin… | |
| 75 | 373.8K |
83.0K
|
28.53%
|
Trupeer is an AI-powered platform that transforms simple screen recordings into polished, professional product videos a… | |
| 76 | 364.1K |
79.8K
|
28.07%
|
Pylon is an AI-powered customer support platform built specifically for B2B companies. It unifies conversations from al… | |
| 77 | 362.4K |
86.9K
|
31.53%
|
Mem0 is a universal, self-improving memory layer for LLM applications. It enables developers to build personalized AI e… | |
| 78 | 361.8K |
102.2K
|
39.38%
|
Orum is an AI-powered live conversation platform designed for revenue and sales teams. It automates the dialing process… | |
| 79 | 359.2K |
62.0K
|
20.87%
|
FlowHunt is a powerful no-code AI automation platform that empowers users to build custom AI tools, chatbots, and compl… | |
| 80 | 352.1K |
44.3K
|
14.38%
|
Arcade is a powerful platform that enables teams to create interactive product demos in minutes without any coding. It … | |
| 81 | 339.9K |
-720.7K
|
-67.95%
|
Notbot is an all-in-one WhatsApp marketing and customer engagement platform built on the official WhatsApp Business API… | |
| 82 | 327.1K |
11.9K
|
3.77%
|
CallHippo is an AI-driven virtual phone system designed for businesses of all sizes. It unifies communication across vo… | |
| 83 | 322.7K |
29.3K
|
10.00%
|
Richpanel is an AI-first customer service platform designed for e-commerce brands. It guarantees a 30% reduction in sup… | |
| 84 | 320.2K |
38.3K
|
13.59%
|
Chatbase is a comprehensive platform for building and deploying AI-powered support agents. Train custom chatbots on you… | |
| 85 | 319.8K |
66.6K
|
26.30%
|
guidde is a generative AI platform that revolutionizes video documentation. It enables businesses to create professiona… | |
| 86 | 317.2K |
-10.8K
|
-3.30%
|
VideoAsk, by Typeform, is an interactive video platform that helps businesses connect with their audience through perso… | |
| 87 | 316.3K |
-17.6K
|
-5.27%
|
Bird is an all-in-one, AI-powered CRM platform that unifies marketing, sales, customer support, and payments. It integr… | |
| 88 | 301.5K |
61.0K
|
25.36%
|
YourGPT is a comprehensive no-code AI platform designed for business automation. It enables users to build custom AI ch… | |
| 89 | 300.3K |
48.4K
|
19.23%
|
ChatBot is an all-in-one AI platform for creating and launching conversational chatbots. It helps businesses automate c… | |
| 90 | 297.3K |
23.0K
|
8.38%
|
OpenReplay is a self-hostable, open-source session replay and product analytics suite. It empowers teams to understand … | |
| 91 | 296.4K |
70.0K
|
30.90%
|
Glassix is an AI-powered customer support platform that unifies all business conversations into a single inbox. It feat… | |
| 92 | 296.1K |
-7.1K
|
-2.33%
|
SiteGPT is an AI-powered chatbot builder that creates a personalized customer support agent trained on your website con… | |
| 93 | 273.7K |
-55.1K
|
-16.76%
|
Postscript is a leading AI-powered SMS marketing and sales platform designed specifically for Shopify brands. It enable… | |
| 94 | 272.2K |
-432
|
-0.16%
|
Front is an AI-powered customer service platform that unifies all communication channels like email, SMS, and chat into… | |
| 95 | 265.3K |
56.1K
|
26.81%
|
Docus is an AI-powered health platform offering personalized medical insights. It provides tools like an AI Doctor for … | |
| 96 | 263.3K |
1.1K
|
0.42%
|
Zoko is a WhatsApp Business Platform that empowers businesses to manage sales, marketing, and customer support through … | |
| 97 | 262.5K |
16.7K
|
6.80%
|
Nutshell is an all-in-one CRM and email marketing platform designed for B2B teams. It combines sales automation, pipeli… | |
| 98 | 262.5K |
21.0K
|
8.69%
|
Tavus is an advanced API platform for developers, designed to create and deploy lifelike, emotionally intelligent AI hu… | |
| 99 | 255.9K |
-19.6K
|
-7.11%
|
Chative is an AI-powered customer engagement platform designed for e-commerce. It combines live chat, chatbots, and an … | |
| 100 | 254.8K |
27.3K
|
12.00%
|
Sierra is an enterprise-grade conversational AI platform for building advanced AI agents. These agents enhance customer… |
Data updated on April 26, 2026, 11 a.m., automatically updated monthly.
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